We're looking for a UX Designer to work on world-class digital campaigns for the Promotion and Loyalty Solutions team at Merkle. As a UX designer, you'll help shape concepts projects from quick sketches and heuristic reviews to user flows, low fidelity/high fidelity wireframes, and interactive prototypes. We primarily focus on gamification within promotions and loyalty programs across a diverse range of clients and industries. Our UX team works side-by-side with Creative, Strategy, Sales, and Development teams. The ideal candidate will have a solid understanding of usability design heuristics, usability testing, gamification concepts, and be excited to roll up their sleeves and put theory into practice. This is a great opportunity to get in early on a growing team.
What You Will Do
Collaborate with Business Analysts, Strategy, Sales and Creative teams to understand requirements, use cases, and user journeys
Perform Heuristics reviews and conduct usability testing
Use data collected from research, user testing, analytics, testing, and market analysis to inform deliverables
Visualize concepts through documentation such as sketches, user flows, wireframes, prototypes, etc.
Present your work to internal stakeholders and clients for review and feedback
Work with technology teams and partners to develop new and immerging experiences
Work within a fast-paced environment and manage multiple projects at various stages of completeness
5-7 years of professional UX design experience.
Proficiency with Axure and Sketch
A portfolio demonstrating simple and intuitive user-centered design
Experience with mobile and/or web-based design
Strong understanding of usability heuristics and design
Collaborative work style and you value close-knit teams
Experience (or desire to learn) usability testing tools and protocols
Experience (or desire to learn) gamification concepts and mechanics
Experience (or desire to learn) promotion and loyalty design
Merkle fosters a diverse environment that encourages original thinking about our business and empowers us to communicate with a global world of customers. We embrace differences of opinion and diversity of thought as they help us challenge and refine our solutions. Merkle, as a best-in-class marketing agency, welcomes big ideas, and believes they can come from anywhere.
Perks & Benefits
Merkle offers a flexible vacation policy, retirement benefits, paid sick leave, generous health, dental and vision insurance options, parental leave, adoption benefits, and more. We recognize high-performers and provide long-term growth opportunities. We hope you'll join us!
All your information will be kept confidential according to EEO guidelines.