Job Summary:

Develops corporate partnerships and manages long term customer relationships with business, industry, and pertinent market sectors by listening to, understanding customer needs, and selling educational training programs and/or consulting services which meet those needs.

Provides highly professional oral and written communication with customers, colleagues, and leadership team. Conducts exploratory and retention calls as well as in-person visits on a regular schedule to potential, current, and past BCI customers. Works with the leadership team in utilizing environmental assessment protocols to identify, pursue, and qualify a growing list of new prospects and/or entrepreneurial enterprises that have the potential to generate additional revenue for BCI. Responsible for meeting or exceeding revenue and other performance related goals.

Works with sales team and project management team to assure the development and delivery of consistently high quality products and excellent customer service as measured by surveys of customer satisfaction. Collaborates with other college divisions as directed, for the purpose of improving customer relationships, growing revenue, and sustaining superior customer service.

Required Qualifications:

Bachelor’s Degree

Significant business to business sales experience

Preferred Qualifications:

Bachelor’s Degree in Business Administration

1 year experience within corporate training

Proficiency in utilizing Customer Relationship Management (CRM) software

Minimum of 3 years of business to business sales experience

Lansing Community College is an equal opportunity, educational institution/employer.