Associate Director of Operations, Recreational Services
University of Michigan - Flint
Location: Flint, Michigan
Internal Number: 227072
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Oversees the planning and administration of facility operations for Recreational Services.
Develop and execute plans for facility enhancements - including capital improvements and major maintenance. Use assessment practices to inform decision-making.
Review and evaluate aquatic operations, ensuring compliance with state regulations.
Maintain oversight of facility scheduling, event coordination, facility user agreements, certificates of liability insurance, and event billing, in compliance with University policy.
Develop risk management, emergency response and continuity of operation plans. Alongside Assistant Director, ensure all safety practices are implemented and followed.
Coordinate and communicate with other University departments as needed, such as Facility & Operations, Housekeeping, and others.
Develop and implement policies and procedures to ensure effective fiscal operations.
Serve as department expert and contact for all departmental technology systems, including Fusion, EMS, and WhenIWork
Provide direction for a fee-based community membership program.
Develop and manage operating budgets for areas of responsibility to ensure alignment with fiscal allocation. Jointly supervise recreation student finance assistant and coordinate regularly with Division accountant.
Serve as the merchant contact for credit card accounts; submit reports for sales tax and membership partnerships, such as Silver Sneakers.
Facilitate all annual, continuing, and one-time vendor agreements and contracts with Procurement Services.
Work with Marketing Coordinator to ensure facility signage and website are up to date for areas of responsibility.
Serve as primary contact for University Human Resources and the department expert for hourly staff job postings, as well as offers and onboarding processes.
Provide direction, leadership, and ongoing development to full-time and student staff.
Collaborate with Associate Director, Programs & Marketing with short and long-term strategic planning and leadership for the department
Utilize data and feedback to drive change while advancing the culture, policies, and procedures to meet evolving recreation and wellness needs.
Develop and implement assessment tools. Conduct surveys, analyze data, and prepare reports. Monitor and evaluate program effectiveness.
Provide direction for department special events and collaborative events with other university departments.
Ensure focus on supporting diversity, equity, inclusion, and belonging objectives in all aspects of Recreation operations, including physical accessibility and ADA compliance
Serve as a member of the Student Affairs Leadership Team
Master's degree in university recreation, sports management, higher education, or closely related field.
5+ years of progressive relevant professional experience.
3+ years working in leadership or supervisory capacity over full-time staff.
Experience in management of collegiate recreation facilities and/or business operations
Experience in developing and conducting trainings for hourly employees
First Aid, CPR/AED certification or ability to obtain
Experience managing facility renovation projects
Experience in event planning and management
Experience in budget development and fiscal management
In-person: This position requires a fully in-person work schedule at this time and is subject to change based upon the duties of the position and the needs of the department.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.
UM-Flint is among the top tier, regional comprehensive public universities in the Midwest. UM-Flint currently enrolls approximately 7,000 students, has a broad and diverse alumni base of over 48,000, and is home to high caliber faculty and dedicated staff, and recently updated its Carnegie classification to Doctoral/Professional.