Position Summary

Manages all Sales & Conference Service activities for Culinary Services/Kellogg Center, REHS,  the Union and Auxiliary Sports Group. Completes all administrative responsibilities involved with managing the above Sales & Conference Service offices. Generates revenue by maintaining and building existing accounts while continuously developing new accounts

Upon hire and before working, a criminal background check will be conducted by the MSU Human Resources Office and results may be used in evaluating suitability for employment or continuation of employment.

Duties and Responsibilities:

• Manages revenue, sales activity, and business strategies between Culinary Services/Kellogg Center, REHS, the Union and Auxiliary Sports Group to meet or exceed budgeted revenues through various sales strategies and provide a one-stop shop operation.  
• Collaborates with each unit to develop annual revenue budgets, including room revenue and food & beverage. Monitors all budgets on a monthly basis. Distributes weekly forecasts to appropriate staff to ensure operational concerns. 
• Collaborates with the various sales enterprises within Student Life and Engagement, regardless of reporting lines. 
• Reviews competitor rates and overall statistics/information for relevant units. Utilizes competition data to determine strategies to maintain revenue growth and occupancy where relevant. Utilizes reports to measure market penetration, determine trends, and develop future goals. Develops strategies to increase group rates, transient rates, and ADR for relevant units as well as increasing banquet and catering revenues.   
• This position will have a dual reporting structure and will be overseeing the sales effort throughout the division. Supervises the Sales and Conference Service staff of Kellogg Center and other designated units. Supervises the sales team throughout the division (or list areas again) This includes all hiring, one-on-one meetings, staff meetings, annual performance evaluations, and conflict resolution for each unit.  
• Develops and implements MSU policies and procedures for all units working collaboratively with the respective departments.  Works with staff in each unit to ensure policies and procedures are consistently maintained.  Works with the Convention and Visitors Bureau to promote all sales and conferencing units within Student Life and Engagement. Represents Sales for Student Life and Engagement for MSU, Community Functions & Industry Events. 
• Computer proficiency in Opera, Kinetic (KX), Meeting Matrix, Simple View software (GLCVB), EBS, Microsoft Office, and/or other hotel and conferencing sales related software.
• Standard office environment. This job requires moderate physical effort and involves moving throughout SLE properties to provide tours to current and prospective customers, and viewing a VDT screen 26-75% of the time.  Also requires occasional travel on-campus and in the local community.

Employee performing these job duties have access to confidential payment (credit/debit) card data and have a legal and ethical obligation to protect the privacy of all individuals represented in Life and Engagement business records or transactions.  Employees are expected to use all cardholder data to which they have access in a manner that is consistent with the current version of the Payment Card Industry Security Standard.

Employees will have access to confidential payment card data to perform the following duties:  may receive payment card data by telephone or in person and must follow all MSU/ and PCI Compliance standards.

Knowledge equivalent to that which normally would be acquired by completing a four year college degree program in Advertising, Marketing, Hospitality Business or related field; five to seven years of related and progressively more responsible or expansive work experience in hotel Sales & Marketing strategies, hotel operations, and staff supervision with administrative responsibilities equivalent to those performed at a Director of Sales level in a multiple venue operation; or an equivalent combination of education and experience.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Cover letter and resume

Together-we-will Statement

Work Hours

STANDARD 8-5

Website

https://jobs.rhs.msu.edu/

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends November 1, 2022 at 11:55 P.M.

Logo

About Michigan State University

Spartans work every day to advance the common good in uncommon ways.Together, we tackle some of the world?s toughest problems to find solutions that make life better?from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.We're good at it, and we've been at it for more than 150 years.The nation?s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.Today, MSU is one of the top research universities in the world?on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we?re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.

Connections working at Michigan State University