Job Description Summary

The Merchandising Coordinator supervises day-to-day operations, performs tasks in merchandising and course-materials specialty areas, and supports the smooth delivery of products and services. The Merchandising Coordinator performs all duties at any location within the Merchandising Department with a commitment to the highest level of customer service and total satisfaction of all customers, including transforming the services provided to Michigan Tech Students.

Essential Duties & Responsibilities (other duties may be assigned)

1. Support the financial performance of the operation through the careful execution of purchasing, receiving, pricing, sale, and distribution of products and services.
2. Responsible for the oversight and direction of procurement and distribution of products for resale, services, and course materials.
3. Maintain a clean, attractive, and professional store appearance.
4. Select and work with suppliers to ensure that they efficiently and effectively provide needed goods and services within budgetary limits.
5. Follow departmental policies and procedures, and support departmental goals and objectives.
6. Lead and oversee the general merchandising and display of products for resale. Create special displays that highlight products that are the focus of promotions.
7. Assist with planning work schedules. Provide direct or functional supervision of department support staff and students.
8. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
9. Apply safety-related knowledge, skills, and practices to everyday work.
10. Other duties and responsibilities as assigned.

Required Education, Certifications, Licensures (minimum requirements)

● Associates Degree in business or another related discipline OR a combination of education and experience considered to equal an Associates Degree.

Required Experience (minimum requirements)

● Proven history of providing excellent customer service.
● One year supervisory experience in a retail setting.
● Experience using advanced features of word processing, spreadsheet and database software.

Desirable Education and/or Experience

● Knowledge of higher education course materials.
● Collegiate Retailing Management (CRM) certificate or experience with college merchandising or retail.
● Strong analytical skills and financial judgment.
● Associates degree in business or another related discipline

Required Knowledge, Skills, and/or Abilities (minimum requirements)

● Excellent interpersonal, customer service, and written/oral communication skills.
● Demonstrated ability to work independently and take initiative to solve problems.
● Demonstrated ability to work with accuracy and attention to detail.
● Demonstrated ability to handle stressful situations in a professional manner.
● Demonstrated ability to use judgment when dealing with confidential information.
● Demonstrated ability to teach and train others.
● Demonstrated ability to work at any assigned location and to work irregular hours, including evenings, weekends, and holidays.
● Demonstrated commitment to contribute to a safe work environment.
● Ability to integrate safety practices into daily activities.
● Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
● Demonstrated commitment to contribute to a safe work environment.

Desirable Knowledge, Skills, and/or Abilities

● Demonstrated knowledge of and adherence to all applicable OSHA standards.
● Understanding of lean practices and continuous improvement.

Work Environment and/or Physical Demands

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

• Employee Safety Overview

• Anti-Harassment, Discrimination, Retaliation Training

• Annual Data Security Training 

• Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities

1.00

FLSA Status

Exempt

Appointment Term

12 months

Shift

Pay Rate/Salary

Negotiable based on experience - no less than $35,000

Title of Position Supervisor

Merchandising Operations Manager

Posting Type

Dependent on Funding

Special Instructions to Applicants (if applicable)

Additional Information