Business Development and Recognition Representative (Texas/Florida)
University of Michigan - Ann Arbor
Location: Ann Arbor, Michigan
Internal Number: 243154
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The Business Development and Recognition Representative is responsible for raising the profile of our organization and the MET exam within the higher education sector, and achieving ambitious recognition, sales, and revenue targets. The position will directly engage with target educational institutions at multiple levels and across departments to achieve recognition and drive sales. They will provide training and support to key institutions in their territory, determine local English language testing needs, and drive demand for MET to meet our revenue objectives. In addition, they will promote the M-EPT within their territory as a secondary product. They will also engage with other key stakeholders in their territory, including education agents, pathways providers, and language training providers.
The Business Development and Recognition Representative will provide market intelligence and account information to the wider business development, marketing, and customer service teams, maintaining current information in our CRM system. This will include information on key countries of origin for international students in their territory, and on the agents, channel partners, and pathways providers working with the educational institutions.
Raise awareness of the MET exam in the territory, and achieve recognition targets for undergraduate and graduate admissions among higher education institutions. Onboard new recognizing organizations and retain their recognition through ongoing account management.
Contribute towards the successful achievement of sales and revenue targets for MET through developing and managing relationships with higher education institutions in the territory. Visit and liaise with key institutions to promote MET as the preferred assessment solution for international students, providing information, support, and training as required. Additionally, identify local testing needs and opportunities, and act as a liaison between the educational institution and our organization in order to generate and service assessment business in the territory.
Develop and manage relationships with other stakeholders that support the international higher education market, including agents, pathways providers, and community-based organizations, providing information, support, and training as required.
Promote the Michigan English Placement Test (M-EPT) in the territory as a placement testing solution for higher education, and achieve agreed sales targets.
Provide market intelligence and account information to the wider business development, marketing, and customer service teams. This will include information on key countries of origin of international students in the territory, feedback on stakeholder needs, and details on the agents, channel partners, and pathways providers working with key educational institutions. Maintain current information in the organization's CRM system to support broader business needs, including key contacts at higher education institutions in the territory.
Represent the organization at conferences and events to raise awareness of our brand and services, and to achieve recognition and revenue objectives. This will include giving presentations and running workshops.
Other contributions commensurate with level and experience as required.
Strong verbal and written skills, including presentation skills
Ability to work autonomously and as part of a team
Competent in standard IT and CRM software packages, e.g. Microsoft Office Suite, Salesforce
Strong stakeholder focus, including good networking and relationship building,
Excellent attention to detail
Strong analytical skills
Background in the education sector
Master's degree in a related field such as education, ELT, or marketing and communications
Experience in US higher education
Background in English language teaching
Background in assessment
Experience in international student recruitment or admissions
Prior sales experience
The level of work will be heavier at specific times, depending on the market and promotion season. This may require working some evenings and weekends, and may also affect the dates at which vacation time can be taken. It is expected that the post holder will travel extensively during the year within the Southern region of the United State (Texas/Florida).
The recruitment process includes multiple interview stages and initial interview will require delivery of a short presentation.
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.