Working/Functional Title Reservation Agent- Kellogg Center Position Summary Negotiates room rates with potential customers within assigned parameters in order to maximize revenues while maintaining high room sales levels, using optimal interpersonal skills and selling techniques. Reviews rooming lists, room availability reports and related information; forecasts reservations made and rooms sold; and blocks, books and overbooks rooms and room blocks; using independent judgement within established parameters. Determines appropriate billing methods, establishes guest accounts, verifies pick-up and charge-routing, and enters data into hotel accounting system. Processes travel agent reports and commissions. Prepares, prints, reviews, interprets and verifies the accur